Diagnostic
Remote
diagnostics
Solution allows technicians remote access to IP and Analog systems for upgrades, diagnostics and most repairs and not having to roll out a truck.
A true breakthrough in Remote Diagnostics
By remotely identifying issues through automated alerts, and visual inspections, we can proactively determine the best course of action. Service trucks roll with accurate diagnostic information, the right technician and necessary parts to repair the system on the first customer site visit, helping reduce unplanned business disruption through increased system uptime.
- quicker response times
- faster resolution
- increased up-time
- higher first-time fix
- Improve Performance
- Faster Recovery
- Minimize Downtime
- Proactively address problems
What can we handle?
Connection Issues: We will report if the connection to your WCCTV system fails or the system goes offline.
Camera Failures: We can detect if a camera has developed a fault or has been tampered with.
Hard Disk Failures: We can detect any hard disk failures or if the system stops recording.
Recording Issues: Reports if the system records for less time than expected.
Time & Date Inaccuracy: Reports when the time is incorrect or tampered with.
Features and Benefits
Ensure your surveillance cameras are operating correctly
Ensure your surveillance cameras are configured to your specification
Identify issues quickly and reduce downtime
Save your company time and resources
Software that we Support
